Terms of Service

Access is invite-only. Keep your sign-in codes to yourself, keep your account information accurate, and you’re responsible for what happens under your account. One person per account — if a teammate needs access, ask us for an invite instead of sharing yours.

Freight Clarity is early software under active development. Features may change, break, or disappear. Data — including reports and saved work — may occasionally be reset. We make no uptime or availability commitment during early access.

Use the product, lean on it, tell us what’s wrong with it — but don’t make it the only place something important lives.

Use Freight Clarity lawfully and for your own freight business. The reports and contact information you unlock are for your company’s outreach — don’t resell, republish, or redistribute them, and don’t scrape the service or probe it for weaknesses. When you contact people found through Freight Clarity, follow the laws that apply to business outreach.

The data you put into Freight Clarity stays yours. We get the permission needed to store and process it to run the service for you — nothing more. The service itself — the software, reports, analysis, and design — is ours, and your account gives you a limited right to use it while these terms are in effect.

If you send us ideas, suggestions, or bug reports, we’re free to use them without restriction or payment. During early access, feedback is half the point.

We build carefully, but the service is provided “as is” and “as available,” without warranties of any kind, express or implied — including fitness for a particular purpose and non-infringement. Freight intelligence involves judgment calls on imperfect data; reports are decision support, not a guarantee that a facility will ship with you.

We work hard to make the product accurate and reliable, and we fix what breaks. But it’s early software, the data is about the messy real world, and your business decisions stay your own.

To the maximum extent permitted by law, Freight Clarity will not be liable for indirect, incidental, special, consequential, or punitive damages, or lost profits or revenues. Our total liability for any claim is limited to the greater of fifty dollars ($50) or the amount you paid us in the twelve months before the claim arose.

If something goes wrong, the most you can recover is roughly what you paid us. That’s the standard trade for early software — don’t build anything life-or-death on it.

You can stop using Freight Clarity any time, and can have your account and data deleted as described in the Privacy Policy. We can suspend or close accounts that violate these terms or abuse the service. Sections that by their nature should survive (like liability and feedback) survive the end of the agreement.

We may update these terms; material changes will be emailed to account holders, and every change is listed in the log below. Continuing to use the service after a change means you accept it. These terms are governed by the laws of the State of Delaware, USA.

Email support@freightclarity.com. A real person reads it.